Privacy Policy

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Last updated 9 April 2021

Thank you for choosing to be a part of our Hire Her community. We understand that you have put your trust in us which is why we are committed to protecting your personal information and right to privacy.

By signing up to our Services you consent to the collection, use, disclosure, storage and processing of your personal information in accordance with this Policy. We will only collect information from you for a lawful purpose and in connection with our provision of Services to you. This Policy outlines how will deal with your personal information.

What information do we collect

Directly from you

We collect information in order to provide you with our Services, including, your name, age, gender, address, contact details, image, biometric data and financial information (such as your bank account and payment information).

If you connect or log into your account with a third party service (i.e. social media account), that third party service may send us information such as your profile information. The information provided by that service depends on your selected setting with that provider.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any change to your personal information.

Through cookies, analytics and other technologies

We may also collect information when you visit, use or navigate the Services using our website or Mobile App. This information may include device and usage information, such as your IP address, browser and device details and location.

We automatically collect analytics information when you use our Services through third party providers who assist us to collect this information. We also use cookies, beacons, pixels and other technologies to collect and store your information (for example through Google Analytics). You may disable the use of cookies at any time however this may affect your use of the Services as you may not be able to gain access to all the Services we provide.

How do we use your information

We process your information in order to provide you with our Services, including for the following purposes:

  • To facilitate the provision of Services to you: to provide you with a seamless experience of our Service and generally administering the Services provided to you.
  • To contact you: for example, through email, text or push notifications, in relation to your use of the Services.
  • To publish input on our Website/App: such as making your public profile page accessible, and disclosing the information you provide to other users. By publishing your feedback and comments to other users.
  • To enable user to user communications: such as where you would like to engage directly with another user (i.e. a Freelancer or a Business).
  • Marketing and promotional materials: providing you with information about our Services, or where relevant, third party services. Note: you may update your marketing preferences at any time by visiting your account settings page.
     
  • Other business purposes: The information we collect from you also assists us in understanding and optimising our user experiences through data analytics and usage trends, and enhancing our marketing and advertising channels. This information does not include identifiable person information.

Do we share your information with anyone

We only share information with your consent, to comply with laws, to provide you with the Services and to protect your rights.

By signing up to our Services, you agree that we can share your personal with:

  • Affiliates and related parties: of Hire Her who will comply with this Privacy Policy.
  • Google Maps Platform APIs: we may share your information with certain Google Maps Platform APIs (please review Google’s policy for more information).
  • Regulators and government agencies: or anyone else with whom we are required at law to share that information with for the purposes of complying with applicable laws.
  • Service providers: such as our payments processors to process and finalise a transaction.

     

Your rights to your information

You have a right to request access to the personal information we hold in relation to you, and correct it. You may also contact us to delete your personal information which we hold. You can do so by contacting us using the details provided on our website.

Other information

We may make changes to this policy from time to time. We can give notice of any changes either directly or indirectly either published on our website. We encourage you to review this privacy policy frequently.

Definitions

“We”, “Us”, “Our” or “Hire Her” means Hire Hire Limited and any related entities.
“You” or “Your” in relation to personal information means that person to whom the personal information relates to.
“Personal information” means information about an identifiable individual.
“Services” any product or service provided by Hire Her including the Hire Her freelance marketplace.