Reported to Business Trustees and Owner
Responsibilities included

• Customer service and social media management for a social media page with over 90k followers.

• Organized the annual funding network calendar and write funding applications and accountability reports.

• Responsible for providing management with critical administrative and operational tasks such as health and safety messaging, employee onboarding, audits, risk management, data security, budgeting, and data analysis.

• Designing interactive books, proposals, and digital apps, as well as writing their content.

• Managed all aspects of the website administration and blogging as well as the redesign, photography, and content creation of the business website.

• Provided strategy and structure for the development and implementation of specialized programs for people with long-term health conditions, diabetes, nutrition, and youth for Maori and Pasifika communities.

• Developed business proposals to pitch for funding and to demonstrate programs and successes in the community.

• Conducting program evaluations with the University of Auckland and Massey University, and implementing feedback and service delivery outputs.

• Implemented a CRM system to enable community access to two central hub spaces

• Design and develop marketing content using Adobe Creative Suite programs - Indesign, Photoshop, Express, Acrobat, and Illustrator.