Crafted Jobs
Digital Doer | Virtual Assistant
https://bevzay.github.ioExperience
Virtual Assistant
- Completed business correspondence, transcription, and data entry.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Uploaded files for team use on Google Suite.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Virtual Assistant
- Conferred with customers by telephone, chat or email to provide information.
- Completed business correspondence, transcription, and data entry.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organisational and departmental objectives.
- Performed research to collect and record industry data.
- Developed complex reports in Excel for cost reporting.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Managed CRM input, exports and clean up.
- Organised and managed tasks using Taskade and ClickUp.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Uploaded files for team use on Google Suite.
Digital Marketing Intern
- Helped with planning social media contents.
- Identified thought leaders and influencers to promote and engage in brand activities.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Scheduled social media postings to advertise products and generate site traffic.
- Performed market analysis and researched latest trends.
- Participated in brainstorming meetings to develop marketing collateral.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Contributed to mock-ups, email campaigns, and social media content.
Web Designer Intern
- Prioritised and problem-solved several tasks concurrently with minimum supervision.
- Conceived and built optimised landing pages in HTML and CSS for integration and cross-browser compatibility.
- Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
- Collaborated with project managers and development team to brainstorm new ideas.
- Adapted quickly to a constantly changing, deadline-driven environment.
- Collected, defined and translated user requirements into project designs and implementation plans.
- Developed user-oriented visuals and features using front-end languages to increase site traffic.
- Developed user interfaces with modern Bootstrap, HTML5, and CSS3.
- Wrote custom HTML, Bootstrap and CSS3 for existing websites.
- Studied user requirements to gain strong understanding of project initiatives and deadlines.
Education
Bachelor of Computers and Information Sciences
Majored in Software Development