I am highly in tuned with understanding colleagues and customers’ needs and quickly resolving any issues and complaints effectively, which can be effectively translated in relation towards Internal and External Stakeholders.

A bit about me, I am currently studying a Holistic Counselling, I have completed a Reiki Mastership, Level 3 in Hijama Therapy and qualified in Relaxation Massage. The past few years has taught me, it is that, you must follow your passions in life and take each obstacle as life lessons to grow and learn from.

My experience within the Hospitality, Retail, Entertainment & Events Industries, and reception administration at a luxury car dealership, has enabled me to have over 15 years of customer/client liaison service knowledge.

As a result I achieve and excel at personal and organisational K.P.I’s, whilst maintaining a high standard of professionalism and confidentiality.

• Experience; I have over 17 years of experience working in customer service.

• Skills; Communication, Microsoft Office, stock ordering, travel bookings, etc. (Please refer to list on resume).

• Performance; In my time at my previous place of employment I had created and lead a new division of the company, which focused on company culture and took a holistic approach to the wellbeing of all employees across 3 cities.