Experience
Hospitality Volunteer
* Managed the POS & CRM systemsand entered 50+ orders per hour with zero errors.
* Memorized over 100+ different menu items and helped guide guests to their ideal dining experience.
* Onboarded & delivered exceptional client services to 200 customers per shift during peak times.
Transport Data Entry
* Entering and updating transport details such as venue, pick up and drop off times, and client requirements into the database (Procura).
*Ensuring the accuracy of the data entered.
*Communicating with the transport coordinators to confirm and verify the transport arrangements.
Transcriptionist
* Transcribing audio and video recordings of interviews, meetings, and events relating to RSPCA's work.
* Editing and proofreading transcripts for accuracy, clarity, and consistency.
* Formatting and uploading transcript to RSPCA Inspector.
Graphic Design
* Product Design
Brand Ambassador
Affiliate Marketing to grow brand awareness
Freelancer
Content Creator
- Logo Designs
- Social Media posts
- Reels
- Presentations
Book Blogger
Built and maintained a personal book review blog with a growing follower base of 355+, showcasing a consistent understanding of social media and content creation.