Virtual Assistant

10+ years experience in administration, project and account management, customer service, tight deadlines, high workload. I thrive in a fast paced environment and work very well under pressure.

If you need temporary help to hit deadlines, to get a project over the line, or would like help with any human resource administration (policy writing, variation of employment agreements, contracts, onboarding etc), then please feel free to reach out!

Hi, my name is Viv and I am the lady who will be able to take on those pesky tasks so you can work ON your business and not in it!
Imagine knowing that those important but oh-so-time-consuming tasks will be taken care of while you do the tasks that you excel in, the ones that let your business grow and prosper.

I can be your right-hand woman who can take on the huge to-do list (you know the one I mean!), the one who will search to the ends of Google for all the information she can get, the girl who will have your inbox and calendar so organised (and colour coded) that life will just flow for you and so much more!

With a VA toolbox that is always expanding and a great sense of humour I am the VA your business and life has been looking for.

If you want to know more about me and my skills check out www.firstclickva.com

Creating a bespoke marketing strategy for Real Estate agents. I have been in the business for 3 years working with top performing agents and teams to create a more bespoke marketing structure to their business.

• Logo Design
• Easy to edit Pre-List kits
• CMA presentations
• Editable social media tiles for Solds, New Listings, Open homes
• Social media content

I am highly in tuned with understanding colleagues and customers’ needs and quickly resolving any issues and complaints effectively, which can be effectively translated in relation towards Internal and External Stakeholders.

A bit about me, I am currently studying a Holistic Counselling, I have completed a Reiki Mastership, Level 3 in Hijama Therapy and qualified in Relaxation Massage. The past few years has taught me, it is that, you must follow your passions in life and take each obstacle as life lessons to grow and learn from.

My experience within the Hospitality, Retail, Entertainment & Events Industries, and reception administration at a luxury car dealership, has enabled me to have over 15 years of customer/client liaison service knowledge.

As a result I achieve and excel at personal and organisational K.P.I’s, whilst maintaining a high standard of professionalism and confidentiality.

• Experience; I have over 17 years of experience working in customer service.

• Skills; Communication, Microsoft Office, stock ordering, travel bookings, etc. (Please refer to list on resume).

• Performance; In my time at my previous place of employment I had created and lead a new division of the company, which focused on company culture and took a holistic approach to the wellbeing of all employees across 3 cities.

I have over 17 years of customer
service & adminstration experience
from a number of industries. I know
the importance of using time
efficently & effectively. Want to see more about me – see my LinkedIn page here

Your wing woman in the form of a Virtual Assistant here to support women in business so you can work your magic