Experienced Customer Service and Administration Officer
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Customer Experience Office
Customer Experience Officer for local government agency. Providing accurate information and services inline with relevant legislations, policies and procedures through written, over the phone and face to face enquiries.
Administration Officer within Development Services department of local government agency. Drafted written development and building approvals inline with relevant legislations, policies and procedures. Ensured documents were filed as per legislative requirements for government information and maintained general office requirements.
Certificate III - Business Administration
Through a mix of theory and practical coursework developed the following skills;
Microsoft Office suite and Microsoft Teams
Responding to work health and safety issues
Organising your time and work priorities
Sustainability in work places
Think critically, problem solve and communicate in the workplace