Experience
Marketing Intern - B2B
• Project management which involved working on a project that would enable increased channel engagement
• Coordinating and offering assistance in event planning
• Administration and organizing of charitable events
• Updating and compiling documents for internal databases
• Offering opinions and insight on a range of situations
Internal Sales Representative
• Build and maintain customer relationships in a professional manner to support customer loyalty
• Organize credits, resolve complaints, and ensure that purchase orders are processed correctly and received in good order by utilizing complex SAP processes
• Offer technical support and showroom assistance as required
• Continue to provide exceptional service under pressure in a fast paced environment
Internal Sales Manager
• Manage the internal sales/customer service team to ensure all work is completed efficiently and effectively and analyse performance through processing
• Hiring and training of staff
• Liaise with all departments and overseas subsidiaries to maintain functions of the company
• Build and maintain customer relationships in a professional manner to support customer loyalty
• Organize credits, resolve complaints, and ensure that purchase orders are processed correctly and received in good order by utilizing complex SAP processes
• Offer technical support and showroom assistance as required
• Continue to provide exceptional service under pressure in a fast paced environment
Supply Chain & Marketing Support
• Manage stock levels of core and special products
• Analyse and assess stock levels to capture trends
• Liaise with all departments and overseas subsidiaries to maintain supply chain functions of the company
• Facilitate product launches and ensure stock levels are accurate
• Design and compile launch packages for territory managers including product features and key selling points, samples, catalogues etc.
• Provide support to the marketing manager where required
Insurance Claims Consultant
Education
Foundation Certificate Tohu Tuapapa Matauranga, Maori
This course was based on gaining a better understanding of the Maori culture. It enabled me to develop the following skills and abilities:
• Basic Maori language and math
• An opportunity to better understand the Maori population, which is a very crucial aspect of New Zealand society today
• This added to my diverse background and allowed me to develop a better understanding and respect for the Maori society
Bachelor’s Degree, Major in Marketing & Economics
The papers I have completed and the course overall have helped me develop the following skills and abilities:
• An understanding of consumer perception and decisions involved in their purchase and decision processes
• Ability to research and analyze findings and effectively communicate this information
• Integration of a range of different forms of media
• Critically reflect on the relationship between academic studies and practice and develop the capabilities of teamwork and problem solving
• Ability to analyse the economic behaviour of individuals and firms, as well as the structure and functioning of markets
• Ability to evaluate macroeconomic fluctuations, government policy responses, and international trading environments, and how these may affect business and society
Postgraduate Diploma in Marketing
Taking interest in further education and completing my postgraduate studies have allowed me to develop the skills to:
• Formulate marketing strategy
• Analyse marketing information
• Understand the role of integrated marketing communications
• Identify the impact of consumer behaviour on marketing decisions
• Use marketing research to make decisions
• Understand cost behaviour and use accounting information for costing and decision-making • Apply economic concepts to consumer and firm behaviour
• Effectively participate in the management of an organisation and the marketing function