Inspire | Create | Design | Manage
Freelancer with extensive experience in travel management, administration, management and social media management – content creation and organic marketing strategies.
Available for VA work in administration, marketing management, brand management and travel management.
Extensive experience in customer service if you are looking for a customised training or onboarding manual.
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• Leadership: Demonstrate seven key company leadership & management principles including effective communication, self discipline, goal setting & implementation, train experts in sales, business acumen and sales mentor for novice employees.
• Sales & Performance
• Sales coach for senior consultants
• Performance management for store team members
• Profit & Sales Growth Plans / Business strategy: monthly, quarterly & yearly
• Ensure standardised business practices & financial systems are adhered to
• Drive key performance growth targets within the business
• Customer retention & acquisition
• Day to day management of running a retail business
• Build & manage relationships with with major partners & suppliers such as airlines, & wholesale travel providers within the East Coast of Australia.
• Local store marketing plans and execution
Acting Marketing Director
• Brand Strategy Development & Execution
• Client Relationship Management
• Client acquisition & retention
• Implementing new unique marketing concepts to drive customer sales
• Management of client social media accounts including Facebook, Instagram, LinkedIn, Twitter and Pinterest
• Creating new brand proposals and strategic recommendation manuals
• Individual client management including PR & calendar management
Digital Marketing Strategy & Campaign Management
Currently studying to enhance my skills on SEO, Google Ads and advanced email marketing.